For merchandise purchased in-store: we will accept return requests for items that are unused, unwashed and clean. The product(s) must be in the same condition it was received.
If you wish to return your item, we must receive your written request via email within 30 days of the date you received your item.
We do not accept returns for gift cards.
Once we receive your returned item, our team will review your request and inspect the item. We will send you an email to confirm that we’ve received your item and are processing your request. We’ll follow up with another email once the request has been processed to let you know if your return was approved.
If approved, the money will be refunded to your original method of payment within two weeks. All payment companies are different in the amount of time it takes to confirm a payment, so it will likely take a minimum of a few days for the refund to show up in your bank statement.
In the unlikely event that you receive a damaged or defective item, we’re happy to exchange the item for a new one. Please email us within 30 days of receiving your product to begin the process.
You are responsible for paying for the return shipping costs.
Final Sale Items
If the item is marked “final sale”, it does not qualify for a return and cannot be refunded or exchanged.
If you’re shipping an item over $75, consider purchasing shipping insurance to ensure it arrives. We can’t guarantee that we’ll receive your item.